33tk Privacy Policy — How Your Data Stays Safe

Our privacy commitment

33tk is a trusted online gaming platform in Bangladesh that places the highest priority on protecting its members' personal information. This Privacy Policy ("Policy") describes how 33tk collects, uses, stores, and safeguards your personal data.

By creating an account or using the 33tk platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering. We believe you should have full control over your data — and this Policy reflects that commitment.

What information we collect

33tk collects only the information necessary to provide services, verify identity, and meet legal obligations. We do not collect excessive or irrelevant data.

How We Collect Your Information

33tk collects your information through several methods, each based on your consent.

• Provided Directly: Information you provide directly through the registration form, identity verification process, or support chat.
• Automatically Collected: Information collected automatically via cookies and log files during platform use.
• Payment Processor: Transaction verification information from Mobile Banking, Nagad, or other payment services.
• Identity Verification Agency: Through authorized third parties for the KYC process.
• Public Sources: From government databases or news sources where required by legal obligation.

What your information is used for

33tk uses your information only for specific, transparent purposes. Any misuse or unauthorized use of personal data is a direct violation of our Privacy Policy.

Primary Purpose of Use

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and other financial transactions.
• KYC (Know Your Customer) verification and AML (Anti-Money Laundering) compliance.
• Providing customer support and resolving complaints.
• Promoting responsible gaming and identifying the risk of addiction.
• Preventing fraud, account hacking, and other security threats.
• Improving platform quality and delivering a personalized experience.
• Sending relevant bonus and promotion offers based on your preferences.

When and with whom information is shared

33tk's Privacy Policy is clear — we do not share your information with third parties for commercial purposes. However, sharing may be necessary in the limited circumstances outlined below.

Permitted data sharing circumstances

Cookies & Tracking Technologies

33tk uses cookies to enhance your experience on the platform. Cookies are small data files stored in your browser that help remember your preferences on future visits.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

How we keep your information secure

33tk follows the highest industry standards to protect your personal data, keeping it secure through both technical and organizational measures.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional security layer for account login.
• Encrypted storage: All stored sensitive data is kept in encrypted form.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Access control: Only authorized staff can access data on a need-to-know basis.
• Data Backup: Regular backups to secure servers are maintained.

Your data rights

Under 33tk's Privacy Policy, you have certain fundamental rights over your personal data. Contact our support team at any time to exercise these rights.

How Long We Retain Your Data

33tk does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, financial records are retained for up to 5 years in accordance with Bangladesh's financial regulatory authority guidelines.
• KYC documents: Identity verification documents are retained for up to 7 years, as required under AML regulations.
• Support Records: Customer service records are retained for a maximum of 3 years.
• Cookie Data: Automatically deleted after the designated retention period expires.

Protection of minors' data

33tk strictly prohibits registration and use by anyone under 18. In line with our Privacy Policy, we do not knowingly collect personal information from minors.

If a parent or guardian believes their minor child has created a 33tk account, please contact our support team immediately. We will take prompt action.

How We Update Our Privacy Policy

33tk may update this Privacy Policy when needed. For any significant changes, we will notify you in advance via your registered mobile number or email.

• The "Last Updated" date at the top of the page is revised with every update.
• A notification banner will be displayed on the site for any major changes.
• Updated policies take effect 7 days after publication.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Privacy Contact

For any questions or complaints about our Privacy Policy, or to exercise your data rights, please contact our support team. We aim to respond within 48 hours.